Frequently Asked Questions - Screen Printing

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Screen printing is a printing technique where ink is applied to a surface (like fabric, paper, or other materials) through a mesh screen stencil. Each design color requires a separate screen, and the ink is pressed through the mesh onto the surface to create vibrant, durable prints.

We can print on a variety of materials, including:

• T-shirts, hoodies, and sweatshirts
• Bags and hats
• Posters and banners
• Mugs, glassware, and other promotional items If you have a custom product in mind, feel free to contact us to see if it’s printable.

Our minimum order depends on the type of product and the complexity of your design. Typically, for apparel, we require a minimum of 12 items per design. For larger or more intricate orders, we can provide a custom quote.

Absolutely! If you have a design ready, just send it to us in the correct file format (preferably vector files like .AI, .EPS, or high-res .PDF). If you need help creating or tweaking your design, we also offer design services for an additional fee.

Pricing depends on several factors:

• Quantity: The more items you order, the lower the price per item.
• Design complexity: Multi-color designs or custom artwork may require more setup time.
• Product type: Different materials (like apparel vs. promotional items) may have different costs. For an accurate quote, please contact us with your specific order details.

Standard turnaround time is 7-10 business days for most orders, but this can vary depending on order size and complexity. We recommend placing your order well in advance, especially for large events or seasonal needs. Rush orders can be accommodated for an additional fee.

Yes! We offer in-house design services. Whether you need help turning your ideas into a polished design or want a completely custom creation, our design team can assist you. Contact us for more details on our design packages and pricing.

We prefer vector files such as:

• .AI (Adobe Illustrator)
• .EPS
• .PDF (vector format)

We can also accept raster files (like .JPEG or .PNG) if the resolution is high enough (at least 300 DPI). Please contact us if you’re unsure about your file type!

No problem! Our experienced design team can help bring your vision to life. We offer design assistance at an additional cost, and we'll work with you to refine your artwork until it's perfect for printing.

Yes! The more you order, the lower the price per item. If you're ordering in bulk, let us know, and we'll provide a custom quote based on your order size.

We use high-quality plastisol inks for apparel printing, which provide vibrant colors and long-lasting durability. We also offer water-based inks and discharge printing options for a softer feel, depending on your needs.

To ensure the longevity of your screen-printed designs, we recommend:

• Washing in cold water
• Turning garments inside out
• Air drying or tumble drying on low heatAvoid ironing directly on the print to preserve its quality.

Yes, we offer shipping for all orders. Shipping costs are calculated based on the size and weight of your order, and we ship via reliable carriers like UPS, FedEx, and USPS. Local pickup options are also available if you're in the area.

Complimentary delivery is available within a 30-mile radius from our warehouse. Beyond that would have to be through shipping or in person pick up.

We strive for the highest quality in every print. If there’s an issue with your order, please contact us within 7 days of receiving your items, and we’ll work to resolve it. We offer refunds or reprints if there’s an error on our part.

Yes, we can provide sample prints for larger orders of 50 shirts. The sample cost depends on the type of product and design. Please reach out to discuss sample options for your project.

Yes! We can print on both light and dark garments, though dark fabrics may require a special white underbase layer to make the design pop. Let us know if you’re printing on dark items so we can ensure the best result.

Placing an order is simple! Just contact us via phone or email with your design, product choices, and quantity. We’ll provide a quote, and once approved, we’ll begin the printing process.

Embroidery is the art of decorating fabric or other materials with needle and thread. It can include logos, designs, text, or patterns.

We can embroider on clothing (t-shirts, hats, jackets), accessories (bags, towels), and other fabric items like blankets or pillowcases.

Yes, we charge a one-time setup fee for custom designs to cover digitizing costs.

We typically work with .DST, .PES, .EXP, or .JEF files. If you don’t have a design, we can help create one!

Our minimum order is usually 12 items for custom designs, but bulk discounts are available for larger orders.

Turnaround time depends on the complexity and size of the order. Typically, it takes 5-7 business days, but we can accommodate rush orders.